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What People Say About Us

Thank you for the advice & prompt call out. Bob was very professional, I will recommend your company

Mr F. – Elmdon, Essex

The engineer was absolutely fantastic

Mrs M. – Windsor, Berkshire

I am very grateful for the call from Gareth, reminding me of a service to my water softener

Mr G. – Worthing, Sussex

Tom is a top engineer and a credit to your company

Mr H. – Sawston, Cambridgeshire

I love the water softener and the after-sales care

Mr V. – Wargrave, Berkshire

The engineer was very efficient, polite and courteous – a very good service provided

Mr H. – Amersham, Buckinghamshire

I was really happy with the service, the young man diagnosed the problem straight away, and was very knowledgeable

Mr B. – Sevenoaks, Kent

Dean is a credit to your company, he was a lovely man, very efficient, tidy and knowledgeable. I am very grateful for the time he took to help me understand my water softener. I will recommend your company

Mrs L. – Tetbury, Gloucestershire

I was very impressed with your engineer’s knowledge and amount of time spent to get the unit working properly again

Mr H. – Sudbury, Suffolk

I was very pleased with the service provided, Tom was a lovely engineer

Mrs T. – Wellingborough, Northants

I like you sending me reminder letters for my water filter

Mrs S. – Swaffham, Norfolk

Genus were very knowledgeable and professional

Mr B. – Bishops Stortford, Hertfordshire

I am grateful for the advice given on changing my water filter

Mrs C. – Shalford, Surrey

Thanks for sending the service reminder letter – it’s very helpful

Mr G. – Bletchley, Milton Keynes

I’d like to express my thanks for the helpful advice given – my unit is now working fine

Mr A. – Stansted, Essex