Loading page...

Contact Us

+44(0)1376 553777

Back to the top of the page


Most water softeners will come supplied with a standard 15mm installation kit. An optional 22mm Hi-Flow fitting kit (suitable for a pressurised system) is also available. All water softeners should be installed in compliance with Water Supply (Water Fittings) Regulations 1999. The PDF file below will give you guidance on the installation of a Water Softener and is based on a domestic application.

When a client decides they want a Water Softener for the first time, we will first request to visit the property to carry out a short site survey to ensure what we recommend is suitable for the proposed job at hand.

When the water softener is bought directly from us, we offer a full installation service from one of our own in-house senior engineers with many years experience. All of the correct water regulations will be adhered to and only quality plumbing parts used too. Each installation is completely bespoke, however, cost-wise most installations are similarly priced unless additional ancillary parts are required.

What we ensure is that you will get a great job, carried out by a competent engineer from the same company that manufactures, guarantees, and services your new Water Softener.

Download Genus IQ Fitting Instructions*
*coming January 2021