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Frequently Asked Questions

Q. How does my Water Softener work?

Q. What is a Regeneration and when does it happen?

Q. How do I know if it’s working?

Q. It’s not making a noise?

Q. It’s making a noise?

Q. Why is Salt used?

Q. What type of Salt and how often do I top up?

Q. Does it need servicing?

Q. How long does the resin bed last?

Q. Where do I find my softeners serial number?